Frequently Asked Questions

What is CaneLink and how do I access it?

CaneLink is UM’s student information system. Through CaneLink, you can enroll, review financial aid, browse available courses, view grades, order transcripts, reserve tickets to Hurricane athletic events, and more. 

Click here if you need help navigating CaneLink.

How do I submit my enrollment deposit?

To secure enrollment, you must submit by the date indicated on your admission letter. This payment can be made via your CaneLink account by credit card or electronic check.

On CaneLink, what is a proxy?

A proxy user is a person who has been given access to a student’s record in CaneLink. This is a popular option for students who wish to grant access to their parent(s) or guardian(s).

What is a Cane Card?

Your Cane Card is your official on-campus identification card at the University of Miami. All University students are required to carry their Cane Card for identification purposes while on campus. With it, you can gain access to buildings (including residence halls, the library, computer labs, and the Wellness Center) and athletic events, check out books from the library, purchase discounted Metrorail tickets, and pay for meals.

How do I submit my housing prepayment?

Once we have received and processed your enrollment deposit, we will activate access to the housing application link and you will be able to apply for on-campus housing by submitting an additional $500 Housing Prepayment via CaneLink under the "UM Housing" section.

Please note: the option to apply for housing will become visible the next business day after your enrollment deposit has been processed. For more specific questions about applying for housing, please contact the Department of Housing and Residential Life at 305-284-4505 or via email at

Can I still apply for financial aid if I haven’t already?

Yes. Even if you missed a deadline, you can still apply; however, if it is determined that you are eligible, financial aid will be awarded only if funds remain available. Be sure to complete both the CSS Profile and the Free Application for Federal Student Aid (FAFSA) as soon as possible. 

Can I defer my enrollment and take a gap year?

If you are admitted for the fall semester, you can defer your admission for up to one year. If you are admitted for the spring semester, you cannot defer your admission. 

If you are interested in deferring enrollment to take a gap year, you must submit a short explanation detailing your proposed plans for the gap year via email at by June 1. Please include "Deferral/Gap Year" in the subject line of your message.

Deferments are typically granted for one semester or one year. You will be notified of your deferment status as soon as possible. If college courses are taken during the gap year, you will have to reapply as a transfer student and receive a new admission decision, which will include consideration of the new academic information. 

Can I double major or add a minor?

Yes, UM not only allows, but also encourages students to pursue double majors or a combination of majors and minors across all of our nine undergraduate schools and colleges, especially in unrelated academic fields. Some major combinations might be more feasible than others, but a student’s academic advisor will be sure to lead him or her down an appropriate academic path.

Students may declare a second major once they are admitted to UM and enrolled in classes. Students are not required to state their interest in a second major on their application for admission.

What do I need to know about Orientation?

’Cane Kickoff is the University's new student orientation and marks a new beginning and time of celebration for all undergraduate students. ’Cane Kickoff is held the week before classes begin in August if you are beginning in the fall and in January if you are beginning in the spring. This required program provides you with the foundation for your life at UM. Optional programming is also provided for family members. Visit the Orientation webpage for additional information. 

Does the University of Miami offer a payment plan for tuition and fee costs?

The Office of Student Account Services offers several alternative payment options. Some are administered by Student Account Services, and others are administered by financial institutions. For more information, please visit the Tuition Payment Plans webpage. 

Are new students guaranteed housing?

Housing is guaranteed to incoming first-year students provided they meet all deadlinesFirst-year students admitted for the fall semester should apply for housing prior to May 1 to receive a priority housing assignment. Housing applications received after that date are accepted on a space-available basis. Students admitted for spring semester can apply for housing using the spring-only housing application available in CaneLink beginning in early November. Spring housing applications are due December 1. Housing applications received after that date are accepted on a space-available basis.

Housing is typically available for transfer students, but depends upon space availability.

Applying early will determine in part a student's future priority to access single rooms, be considered for room changes, and having earlier room selection appointment times. For more information, please visit How to Apply for Housing.

When will I know my room assignment?

Your room assignment will be posted on CaneLink. Assignments are usually sent in early July for fall applicants and late December for spring applicants.

Who can I speak to about disabilities or accessibility resources?

The Office of Disability Services provides resources to students with disabilities. You can email them at or call 305-284-2374. 

Do I have to submit immunization records?

Please see the Student Health Service website for information for incoming undergraduates. This website has all the information you will need about health and immunization requirements. You can also email them at or call 305-284-9100.

How do I cancel my on-campus housing?

If you’ve signed up for housing, you’ll also need to notify our Housing and Residential Life Office at

Am I required to participate in the University's health insurance?

All full-time students are required to obtain adequate health insurance. The annual premium for the health insurance plan offered through the Student Health Service is added to each student’s fees. Domestic students with adequate alternative coverage may opt out of the University’s health insurance and request cancellation via CaneLink. International students are required to enroll in the University-sponsored health insurance program.